Contact us
Real humans, usually replying within one business day. Include your order reference (it starts with gw- or wc-) so we can pull your order up right away.
Email support
support [at] genericswow.to
The address is written that way to dodge spam bots — replace "[at]" with @.
Order & tracking questions
Send your order reference and we'll check carrier status, reship if it qualifies, or fix any address issue.
Payment help
Checkout takes Bitcoin today. If you get stuck paying an invoice — or you need another way to pay — message us before you order and we'll help.
